Privacy Policy
Last updated: 2026-06-14
PrintWay ("we", "us") respects your privacy. This policy explains what information we collect and how we use and protect it.
1. Information We Collect
When you place an order or contact us, we collect your name, email, phone number and shipping address. We also collect order details and, automatically, basic usage data (such as pages visited) via cookies and analytics. We do NOT store full payment card numbers — card payments are processed securely by our payment providers (e.g. Stripe).
2. How We Use Your Information
We use your information to process and ship orders, provide customer support, prevent fraud, comply with legal obligations, and (only with your consent) send you updates or offers. We use analytics to improve the website.
3. Sharing & Third Parties
We share data only as needed to run the store: payment processors (e.g. Stripe), shipping carriers, and analytics providers (e.g. Google Analytics). We do not sell your personal information.
4. Cookies & Analytics
We use essential cookies (e.g. your cart and language preference) and, with your consent, analytics cookies. You can control cookies through your browser settings.
5. Data Retention
We keep order and transaction records as required for accounting, tax and legal purposes. You may request deletion of data we are not legally required to keep.
6. Your Rights
You may request to access, correct or delete your personal information by emailing us. We will respond within a reasonable time.
7. International Transfers
PrintWay operates from Hong Kong and Mainland China and serves customers worldwide. Your data may be processed in these and other regions where our service providers operate.
8. Security
We use industry-standard measures (encryption in transit, restricted access) to protect your data. No method of transmission is 100% secure, but we work to safeguard your information.
Questions about this policy? Contact zaijie168@gmail.com